Anago of Phoenix (“Anago,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, request a quote, or engage our commercial cleaning services.
1. Information We Collect
We collect the following categories of information:
- Information you provide. Name, business name, email address, phone number, facility details, and any other information you submit through our quote form or other contact channels.
- Service information. Details about your facility, cleaning preferences, schedules, and feedback gathered while delivering our services.
- Automatically collected information. IP address, browser type, device identifiers, referring URLs, pages viewed, and similar usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare custom quotes.
- Deliver, manage, and improve our cleaning services.
- Communicate about scheduling, service updates, and billing.
- Send marketing communications about related services (you may opt out at any time).
- Comply with legal obligations and enforce our agreements.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to operate the Site, remember preferences, analyze traffic, and measure the effectiveness of our marketing. You can control cookies through your browser settings; disabling them may limit some Site functionality.
4. How We Share Information
We do not sell your personal information. We share information only as described below:
- Anago Cleaning Systems and affiliated franchises to coordinate service delivery and brand-wide support.
- Service providers who help us run our business (e.g., hosting, CRM, email, analytics, payment processing) and are contractually required to protect your data.
- Legal and safety reasons, such as to comply with a subpoena, protect our rights, or respond to a verified security threat.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets.
5. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, information is securely deleted or anonymized.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, however, and we cannot guarantee the absolute security of your information.
7. Your Choices and Rights
- Marketing opt-out. You may unsubscribe from marketing emails at any time using the link in those messages or by contacting us.
- Access and corrections. You may request a copy of the personal information we hold about you or ask us to correct or delete it, subject to applicable law.
- State-specific rights. Residents of certain U.S. states may have additional rights regarding their personal information. Contact us using the details below to exercise these rights.
8. Children's Privacy
Our Site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
9. Third-Party Links
Our Site may link to third-party websites and tools. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated effective date. Material changes will be communicated through the Site or by other appropriate means.
11. Contact Us
Questions about this Privacy Policy or our data practices? Contact Anago of Phoenix at (480) 771-2703.